Claims & Service
WHAT TO DO IF YOU HAVE A CLAIM
If you have an insurance claim, PLEASE CALL FORTRESS FIRST! (507) 424-600
We’ll help you decide how best to file your claim, and work with you to navigate your way through the process, making sure that you have the most positive experience possible.
AFTER BUSINESS HOURS
If you need to make a claim for insurance after regular business hours, and our office is closed, then you may contact your carrier directly. Below are links to the carries we offer.
If you file a claim directly with your carrier, however, please let us know as soon as possible so that we can help.
AAA
Online Service
Open Claim: 800-779-5630
Customer Service: 800-222-1333
Accident Fund
www.accidentfund.com
Open Claim: 866-206-5851
Customer Service: 866-206-5851
Acuity
www.acuity.com
Open Claim: 800-242-7666
Customer Service: 800-242-7666
Allied / Nationwide
www.alliedinsurance.com
Open Claim: 800-421-3535
Customer Service: 800-282-1446
American Modern
www.amig.com
Open Claim: 800-375-2075
Customer Service: 800-543-2644
Amerisafe
www.amerisafe.com
Open Claim: 800-699-6240
Amtrust
Work Comp Claim: 866-272-9267
Non Work Comp Claims: 877-207-3119
ASI
www.americanstrategic.com
Open Claim: 866-274-5677
Customer Service: 866-274-8765
Austin Mutual
www.austinmutual.com
Open Claim: 800-328-4628
Berkshire Hathaway Guard
www.guard.com
Open Claim: 888-639-2567
Customer Service: 800-673-2465
Berkshire Hathaway Homestate
www.bhhc.com
Open Claim (Property & Casualty): 800-356-5750
Open Claim (Work Comp): 800-356-5750
Chubb
www.chubb.com
Open Claim: 800-252-4670
Customer Service: 908-903-2000
Cincinnati
www.cinfin.com
Open Claim: 877-242-2544
CNA
www.cna.com
Customer Service: 800-CNA-2000
Open Claim: 877-262-2727
Dairyland
www.dairylandinsurance.com
Open Claim: 800-334-0090
EMC
www.emcins.com
Open Claim: 888-362-2255
Customer Service: 800-447-2295
Employers
www.employers.com
Open Claim: 888-682-6671
Customer Service: 888-682-6671
Encompass
www.encompassinsurance.com
Open Claim: 800-588-7400
Encova
www.encova.com
Open Claim: 844-362-6821
Customer Service: 844-362-6821
Foremost
www.foremost.com
Open Claim: 800-527-3907
Customer Service:
Auto Only: 888-888-0080
General: 800-527-3905
Great Northwest
www.greatnorthwest.com
Open Claim: 800-776-3386
Hagerty
www.hagerty.com
Open Claim: 800-922-4050
Customer Service: 877-922-9701
Hanover
www.hanover.com
Open Claim: 800-628-0250
Customer Service: 800-853-7536
The Hartford
www.thehartford.com
Open Claim: 800-243-5860
Customer Service:
Auto: 877-896-9320
General: 800-624-5578
Honeycomb
www.honeycombinsurance.com
Open Claim: 800-315-6090
Customer Service: 877-415-8901
Integrity
www.integrityinsurance.com
Open Claim: 800-445-3030
Jewelers Mutual
www.jewelersmutual.com
Open Claim: 888-884-2424
Customer Service: 888-884-2424
Liberty Mutual
business.libertymutual.com
Open Claim: 800-362-0000
Main Street America
www.msagroup.com
Open Claim: 877-425-2467
Markel
www.markelinsurance.com
Open Claim: 800-362-7535
Customer Service: 800-431-1270
Pay Bill: www.MarkelInsurance.com/paymybill
Midwest Family Mutual
www.midwestfamily.com
Open Claim: 800-225-5636
Mower County Mutual
www.mcfminsurance.com
Open Claim: Contact Your Agent
Partners Mutual / Penn National
www.partnersmutual.com
Open Claim: 800-551-5151 x2
Customer Service: 800-551-5151 x1
Progressive
www.progressive.com/online-customer-service
Open Claim: 800-274-4499
Customer Service: 800-876-5581
Pure Insurance
www.pureinsurance.com
Open Claim: 888-813-7873
Make A Payment
QBE
Online Customer Service
Open Claim: 888-737-8256
Safeco
www.safeco.com
Open Claim: 800-332-3226
Billing: 888-723-3260
Selective
www.selective.com
Open Claim: 866-455-9969
Customer Service: 866-332-6482
Billing: 888-974-7400
SFM
www.sfmic.com
Open Claim: 855-675-3501
State Auto
www.stateauto.com
Open Claim: 800-766-1853
Billing: 800-444-9950 x5118
Stillwater Insurance
www.stillwaterinsurance.com
Customer Service: 855-712-4092
Open Claim: 800-220-1351
Travelers
www.travelers.com
Open Claim: 800-252-4633
Billing: 800-842-5075
Universal Property
www.universalproperty.com
Customer Service: 800-425-9113
Open Claim: 800-425-9113
USLI
www.usli.com
Open Claim: 888-523-5545
Customer Service: 888-523-5545
West Bend
www.thesilverlining.com
Open Claim: 877-922-5246
Billing: 800-236-5002
Western National
www.wnins.com
Open Claim: 855-921-3164
Customer Service: 800-862-6070
Westfield
www.westfieldinsurance.com
Open Claim: 866-937-2663
Billing: 800-552-9134
