Absolutely incredible experience start to finish. Was extremely patient and answered many questions we had as we were both new to this. We ended up saving quite a bit with... read more his recommendations and ended up bundling our house and two cars. Highly recommended!

Great communication throughout the renewal process. Great experience with no headaches.

Tabitha was amazing got me better coverage at a cheaper rate would definitely recommend to anyone who’s looking to get a quote on your insurance dropped my home insurance over... read more $1000 compared to Progressive

I had an exceptional experience working with Mark Westerman of Fortress Insurance. Mark is knowledgeable, responsive, and truly committed to helping me find the best coverage for my needs. Mark... read more took the time to explain all my options clearly, answered every question I had with patience, and made the entire process stress-free. What really stood out was his attention to detail and genuine care for my situation—not just trying to make a sale, but ensuring I was fully protected and confident in my choices. I highly recommend Mark Westerman and Fortress Insurance to anyone looking for honest advice and reliable coverage. They’ve earned my trust, and I’ll be referring friends and family without hesitation!

We recently moved to Rochester and were in need of an insurance agent. We selected Fortress based on the strength of their reviews and they did not disappoint. Great rates... read more for home and auto coverage.

Tabitha was very helpful and prompt

Mark was great to work with when we needed homeowners insurance for a new home. He was professional, responsive, knowledgeable, and flexible. He explained the esoteric jargon of real estate... read more and insurance in ways we understood and helped make the purchase process as easy as possible. He also helped us get competitive auto and umbrella insurance. Will definitely work with him again for future insurance needs.

I’ve been a customer of Fortress Insurance for about 9 years. We’ve been impressed with the service and commitment of all staff. They have worked with us over the years... read more with our changing insurance needs. Highly recommend!

Brilliant, wise, helpful, and an excellent communicator.